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United Nations E-Government Survey 2016

E-Government in Support of Sustainable Development

Series: United Nations E-Government Survey
( Print: January 2017, PDF: January 2017 )

Since 2001, the United Nations Department of Economic and Social Affairs (DESA), Division for Public Administration and Development Management (DPADM) has published the United Nations E-Government...

Since 2001, the United Nations Department of Economic and Social Affairs (DESA), Division for Public Administration and Development Management (DPADM) has published the United Nations E-Government...


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Information Economy Report 2013: The Cloud Economy and Developing Countries

The Cloud Economy and Developing Countries

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: January 2014, PDF: December 2013 )

The Information Economy Report 2013 contributes a nuanced appraisal of the potential role and value of cloud computing in developing and transition economies. It does so by looking at three main areas...

The Information Economy Report 2013 contributes a nuanced appraisal of the potential role and value of cloud computing in developing and transition economies. It does so by looking at three main areas...


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Information Economy Report 2015: Unlocking the Potential of E-commerce for Developing Countries

Unlocking the Potential of E-commerce for Developing Countries

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: May 2015, PDF: June 2015 )

Electronic commerce (e-commerce) is rapidly transforming the way in which enterprises are interacting among each other as well as with consumers and governments. Despite important potential benefits...

Electronic commerce (e-commerce) is rapidly transforming the way in which enterprises are interacting among each other as well as with consumers and governments. Despite important potential benefits...


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Information Economy Report 2017

Digitalization, Trade and Development

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: January 2018, PDF: December 2017 )

The Information Economy Report 2017 analyzes the evolving digital economy and its implications for trade and development. While these are still early days of the digital economy, it is already clear...

The Information Economy Report 2017 analyzes the evolving digital economy and its implications for trade and development. While these are still early days of the digital economy, it is already clear...


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Information Economy Report 2006

The Development Perspective

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: December 2006, PDF: October 2006 )

The present edition of the Report provides unique data on the adoption of ICT by enterprises in developing countries. It also explores ICT policy options in a developing-country context and proposes a...

The present edition of the Report provides unique data on the adoption of ICT by enterprises in developing countries. It also explores ICT policy options in a developing-country context and proposes a...


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Global E-Government Readiness Report 2005

From E-Government to E-inclusion

Series: United Nations E-Government Survey
( Print: August 2006, PDF: October 2006 )

There are huge disparities in the global access and use of information technologies, and these disparities are not likely to be removed in the near future unless a concerted action is taken at the...

There are huge disparities in the global access and use of information technologies, and these disparities are not likely to be removed in the near future unless a concerted action is taken at the...


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Information Economy Report 2005

E-Commerce and Development

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: December 2005, PDF: December 2005 )

This Report illustrates the vigorous efforts being undertaken by many developing countries to catch up with their more developed partners in the dissemination and use of ICT. However, it also shows...

This Report illustrates the vigorous efforts being undertaken by many developing countries to catch up with their more developed partners in the dissemination and use of ICT. However, it also shows...


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United Nations E-Government Survey 2022

The Future of Digital Government

Series: United Nations E-Government Survey
( Print: October 2022, PDF: October 2022 )

The United Nations E-Government Survey is published by DPIDG, UN DESA, once every two years. The 2022 Survey is the 12th edition, following a consistent methodology first adopted in 2003. The Survey...

The United Nations E-Government Survey is published by DPIDG, UN DESA, once every two years. The 2022 Survey is the 12th edition, following a consistent methodology first adopted in 2003. The Survey...


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United Nations E-Government Survey 2020

Digital Government in the Decade of Action for Sustainable Development (With addendum on COVID-19...

Series: United Nations E-Government Survey
( Print: July 2020, PDF: July 2020 )

The Survey assesses global and regional e-government development through a comparative rating of national government portals relative to one another. It is designed to provide a snapshot of country...

The Survey assesses global and regional e-government development through a comparative rating of national government portals relative to one another. It is designed to provide a snapshot of country...


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UN Global E-Government Survey 2003

Series: United Nations E-Government Survey
( PDF: January 2004 )

Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They...

Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They...


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United Nations E-Government Survey 2018

Gearing E-Government to Support Transformation Towards Sustainable and Resilient Societies

Series: United Nations E-Government Survey
( Print: February 2019, PDF: September 2018 )

Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They...

Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They...


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Information Economy Report 2009

Trends and Outlook in Turbulent Times

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: November 2009, PDF: November 2009 )

The Information Economy Report 2009: Trends and Outlook in Turbulent Times (IER 2009) is the fourth in a series published by the United Nations Conference on Trade and Development (UNCTAD). The report...

The Information Economy Report 2009: Trends and Outlook in Turbulent Times (IER 2009) is the fourth in a series published by the United Nations Conference on Trade and Development (UNCTAD). The report...


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Information Economy Report 2011

ICTs as an Enabler for Private Sector Development

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: February 2012, PDF: February 2012 )

One of the few monitoring global trends related to information and communication technologies (ICTs) from a development perspective, this publication is a valuable reference for policymakers in...

One of the few monitoring global trends related to information and communication technologies (ICTs) from a development perspective, this publication is a valuable reference for policymakers in...


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United Nations E-Government Survey 2008

From E-Government to Connected Governance

Series: United Nations E-Government Survey
( Print: April 2008, PDF: April 2008 )

A trend towards reforming the public sector has emerged in many countries in recent years, attempting to revitalize public administration and make it more proactive, efficient, transparent and...

A trend towards reforming the public sector has emerged in many countries in recent years, attempting to revitalize public administration and make it more proactive, efficient, transparent and...


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United Nations E-Government Survey 2010

Leveraging E-Government at a Time of Financial and Economic Crisis

Series: United Nations E-Government Survey
( Print: June 2010, PDF: September 2010 )

The theme of the 2010 Survey is how to leverage e-Government in the current financial and economic crisis. The crisis presents a major challenge for UN Member States' attainment of national...

The theme of the 2010 Survey is how to leverage e-Government in the current financial and economic crisis. The crisis presents a major challenge for UN Member States' attainment of national...


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Information Economy Report 2010

ICTs, Enterprises and Poverty Alleviation

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: November 2010, PDF: November 2010 )

The Information Economy Report 2010: ICT, Enterprises and Poverty Alleviation is the fifth in the flagship series published by the United Nations Conference on Trade and Development (UNCTAD). As one...

The Information Economy Report 2010: ICT, Enterprises and Poverty Alleviation is the fifth in the flagship series published by the United Nations Conference on Trade and Development (UNCTAD). As one...


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United Nations E-Government Survey 2012

E-Government for the People

Series: United Nations E-Government Survey
( Print: April 2012, PDF: March 2012 )

The survey was prepared in a context of multiple challenges to achieving sustainable development goals and a call for responsive and collaborative government. It explores the institutional framework...

The survey was prepared in a context of multiple challenges to achieving sustainable development goals and a call for responsive and collaborative government. It explores the institutional framework...


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Information Economy Report 2012

The Software Industry and Developing Countries

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: June 2013, PDF: December 2012 )

The IER 2012 highlights the growing importance of the software industry for developing countries, building on earlier UNCTAD work on the promotion of the ICT sector in general and the software...

The IER 2012 highlights the growing importance of the software industry for developing countries, building on earlier UNCTAD work on the promotion of the ICT sector in general and the software...


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Information Economy Report 2007-2008

Science and Technology for Development - The New Paradigm of ICT

Series: United Nations Conference on Trade and Development (UNCTAD) Information Economy Report (IER)
( Print: February 2008, PDF: February 2008 )

The world economy is increasingly driven by technological innovations. UNCTAD’s Information Economy Report 2007-2008 analyses the current and potential contributions of information and communications...

The world economy is increasingly driven by technological innovations. UNCTAD’s Information Economy Report 2007-2008 analyses the current and potential contributions of information and communications...


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United Nations E-Government Survey 2014

E-Government for the Future we Want

Series: United Nations E-Government Survey
( Print: September 2014, PDF: September 2014 )

The UN E-Government Survey serves as a tool for decision-makers to identify their areas of strength and challenges. The Survey assesses the e-government readiness of the 193 Member States of the UN...

The UN E-Government Survey serves as a tool for decision-makers to identify their areas of strength and challenges. The Survey assesses the e-government readiness of the 193 Member States of the UN...