Site search

Since 2001, the United Nations Department of Economic and Social Affairs (DESA), Division for Public Administration and Development Management (DPADM) has published the United Nations E-Government...

Standards and regulations are an integral, if easily overlooked, part of our daily life. They determine whether a plug fits into a socket, whether food is safe for human consumption or whether a bank...

This report looks at the missing link to inclusive growth for Small and Medium Enterprises (SMEs), which are less productive relative to large firms in the developing world than in the developed world...

This year’s report focuses on regional trade, the most common form of trade for small and medium-sized enterprises (SMEs). It contains 50 country profiles, featuring detailed SME competitiveness...

There are huge disparities in the global access and use of information technologies, and these disparities are not likely to be removed in the near future unless a concerted action is taken at the...

This SME Competitiveness Outlook assesses the impact of conflict and fragility on business performance. It unveils a Fragility Exposure Index, and shows that fragility, as experienced by firms, can be...

The United Nations E-Government Survey is published by DPIDG, UN DESA, once every two years. The 2022 Survey is the 12th edition, following a consistent methodology first adopted in 2003. The Survey...

Our services sectors are key to an economic transformation. This report calls them ‘connected services. Transport and logistics, financial services, information and communication technologies, and...

The SME Competitiveness Outlook 2021 analyses how small businesses can rebuild from the COVID-19 (coronavirus) pandemic so they are better prepared to face the looming crisis of climate change. It...

The Survey assesses global and regional e-government development through a comparative rating of national government portals relative to one another. It is designed to provide a snapshot of country...

Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They...

Increasing annual investments in small- and medium-sized enterprises (SMEs) in developing countries by $1 trilling would yield disproportionate dividends in terms of progress towards the Sustainable...

Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They...

New technologies like advanced robotics, 3-D printing, big data and the internet of things are rapidly changing the way in which firms do business. A strong business ecosystem is necessary to manage...

A trend towards reforming the public sector has emerged in many countries in recent years, attempting to revitalize public administration and make it more proactive, efficient, transparent and...

This publication is released at a time where the world is carefully moving out of the 'great lockdown' stemming from the coronavirus pandemic, a partial or complete lockdown of the majority of...

The theme of the 2010 Survey is how to leverage e-Government in the current financial and economic crisis. The crisis presents a major challenge for UN Member States' attainment of national...

The survey was prepared in a context of multiple challenges to achieving sustainable development goals and a call for responsive and collaborative government. It explores the institutional framework...

The UN E-Government Survey serves as a tool for decision-makers to identify their areas of strength and challenges. The Survey assesses the e-government readiness of the 193 Member States of the UN...