Site search

Standards and regulations are an integral, if easily overlooked, part of our daily life. They determine whether a plug fits into a socket, whether food is safe for human consumption or whether a bank...

This report looks at the missing link to inclusive growth for Small and Medium Enterprises (SMEs), which are less productive relative to large firms in the developing world than in the developed world...

This year’s report focuses on regional trade, the most common form of trade for small and medium-sized enterprises (SMEs). It contains 50 country profiles, featuring detailed SME competitiveness...

This SME Competitiveness Outlook assesses the impact of conflict and fragility on business performance. It unveils a Fragility Exposure Index, and shows that fragility, as experienced by firms, can be...

Our services sectors are key to an economic transformation. This report calls them ‘connected services. Transport and logistics, financial services, information and communication technologies, and...

This Workbook presents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformance to the ISO 9001:2000 standard, by professional...

The SME Competitiveness Outlook 2021 analyses how small businesses can rebuild from the COVID-19 (coronavirus) pandemic so they are better prepared to face the looming crisis of climate change. It...

Increasing annual investments in small- and medium-sized enterprises (SMEs) in developing countries by $1 trilling would yield disproportionate dividends in terms of progress towards the Sustainable...

New technologies like advanced robotics, 3-D printing, big data and the internet of things are rapidly changing the way in which firms do business. A strong business ecosystem is necessary to manage...

This publication is released at a time where the world is carefully moving out of the 'great lockdown' stemming from the coronavirus pandemic, a partial or complete lockdown of the majority of...