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ISO 9001

2000 - A Workbook for Service Organisations

Series: Trade Support Institutions
( Print: October 2006 )

This Workbook presents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformance to the ISO 9001:2000 standard, by professional...

This Workbook presents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformance to the ISO 9001:2000 standard, by professional...


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ISO 9001

2000 - Manual para Organizaciones de Servicios

Series: Trade Support Institutions
( Print: September 2004 )

Este Manual presenta un conjunto de preguntas, listas de comprobación y guías para la planificación que pueden utilizarse como instrumento para hacer más eficiente el proceso interno de conformidad...

Este Manual presenta un conjunto de preguntas, listas de comprobación y guías para la planificación que pueden utilizarse como instrumento para hacer más eficiente el proceso interno de conformidad...


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ISO 9001

2000 - Manuel à l' Usage des Organisations de Services

Series: Trade Support Institutions
( Print: February 2004 )

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Foundations of the Global Alliance for ICT and Development

Series: Global Alliance for ICT and Development (GAID) Series
( Print: March 2007, PDF: October 2006 )

The Global Alliance for Information and Communication Technologies and Development was launched after comprehensive worldwide consultations with governments, the private sector, civil society, the...

The Global Alliance for Information and Communication Technologies and Development was launched after comprehensive worldwide consultations with governments, the private sector, civil society, the...


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Our Common Humanity in the Information Age

Principles and Values for Development

Series: Global Alliance for ICT and Development (GAID) Series
( Print: October 2007 )

This book is the result of an event which took place at UN Headquarters to revive the spirit of cooperation and send a strong message on the role of the United Nations in global human development. The...

This book is the result of an event which took place at UN Headquarters to revive the spirit of cooperation and send a strong message on the role of the United Nations in global human development. The...


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iGuide

ICTD Resources in Silicon Valley and the San Francisco Bay Area

Series: Global Alliance for ICT and Development (GAID) Series
( Print: June 2008, PDF: December 2008 )

The iGUIDE is the first-ever comprehensive resource directory of local Information and Communication Technologies and Development (ICTD) initiatives. Its easy-to-use listings of vital information...

The iGUIDE is the first-ever comprehensive resource directory of local Information and Communication Technologies and Development (ICTD) initiatives. Its easy-to-use listings of vital information...