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Applying ISO 9000 Quality Management Systems

Series: Trade Support Services
( Print: October 2001 )

This handbook deals with basic concepts of quality control and quality management. It explains structure and content of the ISO 9000 standards and discusses the establishment, implementation, auditing...

This handbook deals with basic concepts of quality control and quality management. It explains structure and content of the ISO 9000 standards and discusses the establishment, implementation, auditing...


Export Credit Insurance and Guarantee Schemes

A Practical Guide for Developing and Transitional Economies

Series: Trade Support Services
( Print: October 2001 )

This Guide explains the functions and priorities in assessing the needs and constraints prior to establishing export credit agencies. It discusses the legal infrastructure and funding; required...

This Guide explains the functions and priorities in assessing the needs and constraints prior to establishing export credit agencies. It discusses the legal infrastructure and funding; required...


Food Packaging

A Reference Book for Trainers

Series: Trade Support Services
( Print: November 2001 )

This book is aimed at trainers concerned with food packaging. It deals with main packaging materials; transport and retail packages; package presentation; controls, regulations and standards, quality...

This book is aimed at trainers concerned with food packaging. It deals with main packaging materials; transport and retail packages; package presentation; controls, regulations and standards, quality...


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World Public Sector Report 2021

National Institutional Arrangements for Implementation of the Sustainable Development Goals – A Five...

Series: World Public Sector Report
( Print: September 2021, PDF: October 2021 )

Five years after the start of the implementation of the 2030 Agenda for Sustainable Development and its Sustainable Development Goals (SDGs), governance issues remain at the forefront. The COVID-19...

Five years after the start of the implementation of the 2030 Agenda for Sustainable Development and its Sustainable Development Goals (SDGs), governance issues remain at the forefront. The COVID-19...


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World Public Sector Report 2023

World Public Sector Report 2023

Transforming Institutions to Achieve the Sustainable Development Goals After the Pandemic

Series: World Public Sector Report
( Print: October 2023, PDF: October 2023 )

This report examines the role that national institutional and governance innovations and changes that emerged during the COVID-19 pandemic can play in advancing progress towards the 2030 Agenda for...

This report examines the role that national institutional and governance innovations and changes that emerged during the COVID-19 pandemic can play in advancing progress towards the 2030 Agenda for...


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World Public Sector Report 2019

Sustainable Development Goal 16: Focus on Public Institutions

Series: World Public Sector Report
( Print: July 2019, PDF: July 2019 )

This report looks at national-level developments in relation to several concepts highlighted in the targets of Goal 16, which are viewed as institutional principles: access to information...

This report looks at national-level developments in relation to several concepts highlighted in the targets of Goal 16, which are viewed as institutional principles: access to information...


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World Public Sector Report 2003

E-Government at the Crossroads

Series: World Public Sector Report
( Print: November 2003, PDF: November 2003 )

The World Public Sector Report 2003 provides an analysis of the status of e-government in the world today. It adopts the UN Millennium Declaration as its analytical framework and presents global...

The World Public Sector Report 2003 provides an analysis of the status of e-government in the world today. It adopts the UN Millennium Declaration as its analytical framework and presents global...


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World Public Sector Report 2010

Reconstructing Public Administration after Conflict: Challenges, Practices and Lessons Learned

Series: World Public Sector Report
( Print: May 2010, PDF: January 2012 )

The main objective of the 2010 World Public Sector Report is to analyze challenges, strategies and practices in rebuilding public administration after conflict. It is unique in that it provides key...

The main objective of the 2010 World Public Sector Report is to analyze challenges, strategies and practices in rebuilding public administration after conflict. It is unique in that it provides key...


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World Public Sector Report 2005

Unlocking the Human Potential for Public Sector Performance

Series: World Public Sector Report
( Print: November 2005, PDF: December 2005 )

The conditions of globalization, including economic integration, fiscal discipline, introduction of information communications technologies and democratic governance, have increasingly forced states...

The conditions of globalization, including economic integration, fiscal discipline, introduction of information communications technologies and democratic governance, have increasingly forced states...


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World Public Sector Report 2018

Working Together - Integration, Institutions and the Sustainable Development Goals

Series: World Public Sector Report
( Print: June 2018, PDF: June 2018 )

This report examines how the public sector can foster integrated approaches to implementing the 2030 Agenda and the Sustainable Development Goals (SDGs). It examines challenges and opportunities for...

This report examines how the public sector can foster integrated approaches to implementing the 2030 Agenda and the Sustainable Development Goals (SDGs). It examines challenges and opportunities for...


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Export Quality Management

Resource Material for Training Activities

Series: Trade Support Services
( Print: November 2001 )

This book discusses basic concepts of quality management, based on internationally accepted principles and practice, and examines their implication for the export function. It covers various aspects...

This book discusses basic concepts of quality management, based on internationally accepted principles and practice, and examines their implication for the export function. It covers various aspects...


How to Evaluate Trade Credit Requests

A Guide for Bankers and the Scorecard - A Risk Analysis Tool

Series: Trade Support Services
( Print: November 2001 )

This guide provides the know-how to assess requests for trade credit from enterprises in developing and transition countries. It discusses basic lending facilities and practices involved in commercial...

This guide provides the know-how to assess requests for trade credit from enterprises in developing and transition countries. It discusses basic lending facilities and practices involved in commercial...


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World Public Sector Report 2008

People Matter - Civic Engagement in Public Governance

Series: World Public Sector Report
( Print: June 2009, PDF: June 2009 )

The World Public Sector Report, one of the United Nations Department of Economic and Social Affairs(UNDESA) Flagship Reports, aims to capture the emerging issues, concerns and innovations in...

The World Public Sector Report, one of the United Nations Department of Economic and Social Affairs(UNDESA) Flagship Reports, aims to capture the emerging issues, concerns and innovations in...


International Commercial Sale of Perishable Goods

Model Contract and Users' Guide

Series: Trade Support Services
( Print: October 2001 )

The Model contract proposes conditions compatible with international trade conventions and usages, presenting the legal framework applicable to the international delivery of goods and payments. The...

The Model contract proposes conditions compatible with international trade conventions and usages, presenting the legal framework applicable to the international delivery of goods and payments. The...


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World Public Sector Report 2015

Responsive and Accountable Public Governance

Series: World Public Sector Report
( Print: December 2015, PDF: December 2015 )

This publication is based on highlights of the discussion held during the 12th Session of the UN Committee of Experts on Public Administration (CEPA), in 2013, on “The Role of Responsive and...

This publication is based on highlights of the discussion held during the 12th Session of the UN Committee of Experts on Public Administration (CEPA), in 2013, on “The Role of Responsive and...


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World Public Sector Report 2001

Globalization and the State

Series: World Public Sector Report
( Print: May 2002, PDF: May 2002 )

It is increasingly being acknowledged that the State is a key actor in the development process. It has a major role to play in making globalization work for all; in alleviating poverty and income...

It is increasingly being acknowledged that the State is a key actor in the development process. It has a major role to play in making globalization work for all; in alleviating poverty and income...


Glossary of Packaging Terms for Developing Countries

Series: Trade Support Services
( Print: October 2001 )

This trilingual illustrated glossary of packaging terms is presented in English, French and Spanish. The terms appear in alphabetical order.

This trilingual illustrated glossary of packaging terms is presented in English, French and Spanish. The terms appear in alphabetical order.