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Applying ISO 9000 Quality Management Systems

Series: Trade Support Services
( Print: October 2001 )

This handbook deals with basic concepts of quality control and quality management. It explains structure and content of the ISO 9000 standards and discusses the establishment, implementation, auditing...

This handbook deals with basic concepts of quality control and quality management. It explains structure and content of the ISO 9000 standards and discusses the establishment, implementation, auditing...


Export Credit Insurance and Guarantee Schemes

A Practical Guide for Developing and Transitional Economies

Series: Trade Support Services
( Print: October 2001 )

This Guide explains the functions and priorities in assessing the needs and constraints prior to establishing export credit agencies. It discusses the legal infrastructure and funding; required...

This Guide explains the functions and priorities in assessing the needs and constraints prior to establishing export credit agencies. It discusses the legal infrastructure and funding; required...


Food Packaging

A Reference Book for Trainers

Series: Trade Support Services
( Print: November 2001 )

This book is aimed at trainers concerned with food packaging. It deals with main packaging materials; transport and retail packages; package presentation; controls, regulations and standards, quality...

This book is aimed at trainers concerned with food packaging. It deals with main packaging materials; transport and retail packages; package presentation; controls, regulations and standards, quality...


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The Work of the International Law Commission: Ninth Edition

Series: The Work of the International Law Commission
( Print: June 2017, PDF: June 2017 )

The present publication is intended to provide a general introduction to the work of the International Law Commission. Volume I contains a discussion of the nature and role of the Commission, as well...

The present publication is intended to provide a general introduction to the work of the International Law Commission. Volume I contains a discussion of the nature and role of the Commission, as well...


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The Work of the International Law Commission: Tenth Edition

Series: The Work of the International Law Commission
( Print: March 2023, PDF: April 2023 )

The present publication is intended to provide a general introduction to the work of the International Law Commission, with sufficient references to facilitate further research. Volume I contains a...

The present publication is intended to provide a general introduction to the work of the International Law Commission, with sufficient references to facilitate further research. Volume I contains a...


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The Work of the International Law Commission: Sixth Edition

Series: The Work of the International Law Commission
( Print: June 2004, PDF: October 2006 )

This publication is presented in two parts: Part I contains a brief historical outline of the various attempts at the development and codification of the Commission's work and Part II gives an account...

This publication is presented in two parts: Part I contains a brief historical outline of the various attempts at the development and codification of the Commission's work and Part II gives an account...


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Public Administration and Democratic Governance

Governments Serving Citizens

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to...

Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to...


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Governance for the Millennium Development Goals

Core Issues and Good Practices

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

One of the most important aims of the United Nations’ programme of Reinventing Government is to promote good governance towards the realization of the United Nations’ Millennium Development Goals...

One of the most important aims of the United Nations’ programme of Reinventing Government is to promote good governance towards the realization of the United Nations’ Millennium Development Goals...


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Challenges of Restoring Governance in Crisis and Post-conflict Countries, The

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

The lessons learned from more than 25 years of experience by international organizations and donor countries can provide guidelines that will help improve the approaches and processes of delivering...

The lessons learned from more than 25 years of experience by international organizations and donor countries can provide guidelines that will help improve the approaches and processes of delivering...


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Excellence and Leadership in the Public Sector

The Role of Education and Training

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

While it’s true that some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and...

While it’s true that some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and...


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Toward Participatory and Transparent Governance

Reinventing Government

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

The present publication explores the prospects and challenges on the path “Towards Participatory and Transparent Governance”. The publication focuses on issues such as public service ethics and trust...

The present publication explores the prospects and challenges on the path “Towards Participatory and Transparent Governance”. The publication focuses on issues such as public service ethics and trust...


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Innovations in Governance and Public Administration

Replicating What Works (Arabic language)

Series: Government Reinvention Series
( Print: June 2008 )

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Innovations in Governance and Public Administration

Replicating What Works

Series: Government Reinvention Series
( Print: September 2006, PDF: April 2007 )

This publication sheds light on the many challenges and opportunities of innovations in governance as a developmental tool. The publication provides key ideas and useful tools to transfer and adapt...

This publication sheds light on the many challenges and opportunities of innovations in governance as a developmental tool. The publication provides key ideas and useful tools to transfer and adapt...


Innovations in Governance and Public Administration

Replicating What Works (Russian language)

Series: Government Reinvention Series

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The Work of the International Law Commission: Eighth Edition

Series: The Work of the International Law Commission
( Print: May 2012, PDF: May 2012 )

This publication provides an introduction to the work of the International Law Commission (ILC), with sufficient references to facilitate further research. Volume I discusses the nature and role of...

This publication provides an introduction to the work of the International Law Commission (ILC), with sufficient references to facilitate further research. Volume I discusses the nature and role of...


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The Work of the International Law Commission: Seventh Edition

Series: The Work of the International Law Commission
( Print: May 2007, PDF: October 2010 )

The present publication gives an overview of the International Law Commission's activities and reproduces the full text of legal instruments drafted under its aegis. This edition, the seventh, brings...

The present publication gives an overview of the International Law Commission's activities and reproduces the full text of legal instruments drafted under its aegis. This edition, the seventh, brings...


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Export Quality Management

Resource Material for Training Activities

Series: Trade Support Services
( Print: November 2001 )

This book discusses basic concepts of quality management, based on internationally accepted principles and practice, and examines their implication for the export function. It covers various aspects...

This book discusses basic concepts of quality management, based on internationally accepted principles and practice, and examines their implication for the export function. It covers various aspects...


How to Evaluate Trade Credit Requests

A Guide for Bankers and the Scorecard - A Risk Analysis Tool

Series: Trade Support Services
( Print: November 2001 )

This guide provides the know-how to assess requests for trade credit from enterprises in developing and transition countries. It discusses basic lending facilities and practices involved in commercial...

This guide provides the know-how to assess requests for trade credit from enterprises in developing and transition countries. It discusses basic lending facilities and practices involved in commercial...


International Commercial Sale of Perishable Goods

Model Contract and Users' Guide

Series: Trade Support Services
( Print: October 2001 )

The Model contract proposes conditions compatible with international trade conventions and usages, presenting the legal framework applicable to the international delivery of goods and payments. The...

The Model contract proposes conditions compatible with international trade conventions and usages, presenting the legal framework applicable to the international delivery of goods and payments. The...


The Work of the International Law Commission: Fifth Edition

Series: The Work of the International Law Commission
( Print: June 1996 )

This publication is presented in two parts: Part I contains a brief historical outline of the various attempts at the development and codification of the Commission's work and Part II gives an account...

This publication is presented in two parts: Part I contains a brief historical outline of the various attempts at the development and codification of the Commission's work and Part II gives an account...