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This handbook deals with basic concepts of quality control and quality management. It explains structure and content of the ISO 9000 standards and discusses the establishment, implementation, auditing...

This Guide explains the functions and priorities in assessing the needs and constraints prior to establishing export credit agencies. It discusses the legal infrastructure and funding; required...

This book is aimed at trainers concerned with food packaging. It deals with main packaging materials; transport and retail packages; package presentation; controls, regulations and standards, quality...

Standards and regulations are an integral, if easily overlooked, part of our daily life. They determine whether a plug fits into a socket, whether food is safe for human consumption or whether a bank...

This report looks at the missing link to inclusive growth for Small and Medium Enterprises (SMEs), which are less productive relative to large firms in the developing world than in the developed world...

This year’s report focuses on regional trade, the most common form of trade for small and medium-sized enterprises (SMEs). It contains 50 country profiles, featuring detailed SME competitiveness...

This SME Competitiveness Outlook assesses the impact of conflict and fragility on business performance. It unveils a Fragility Exposure Index, and shows that fragility, as experienced by firms, can be...

Our services sectors are key to an economic transformation. This report calls them ‘connected services. Transport and logistics, financial services, information and communication technologies, and...

The SME Competitiveness Outlook 2021 analyses how small businesses can rebuild from the COVID-19 (coronavirus) pandemic so they are better prepared to face the looming crisis of climate change. It...

Increasing annual investments in small- and medium-sized enterprises (SMEs) in developing countries by $1 trilling would yield disproportionate dividends in terms of progress towards the Sustainable...

New technologies like advanced robotics, 3-D printing, big data and the internet of things are rapidly changing the way in which firms do business. A strong business ecosystem is necessary to manage...

This publication is released at a time where the world is carefully moving out of the 'great lockdown' stemming from the coronavirus pandemic, a partial or complete lockdown of the majority of...

This book discusses basic concepts of quality management, based on internationally accepted principles and practice, and examines their implication for the export function. It covers various aspects...

This guide provides the know-how to assess requests for trade credit from enterprises in developing and transition countries. It discusses basic lending facilities and practices involved in commercial...

The Model contract proposes conditions compatible with international trade conventions and usages, presenting the legal framework applicable to the international delivery of goods and payments. The...

This trilingual illustrated glossary of packaging terms is presented in English, French and Spanish. The terms appear in alphabetical order.