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Public Administration and Democratic Governance

Governments Serving Citizens

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to...

Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to...


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Governance for the Millennium Development Goals

Core Issues and Good Practices

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

One of the most important aims of the United Nations’ programme of Reinventing Government is to promote good governance towards the realization of the United Nations’ Millennium Development Goals...

One of the most important aims of the United Nations’ programme of Reinventing Government is to promote good governance towards the realization of the United Nations’ Millennium Development Goals...


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Challenges of Restoring Governance in Crisis and Post-conflict Countries, The

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

The lessons learned from more than 25 years of experience by international organizations and donor countries can provide guidelines that will help improve the approaches and processes of delivering...

The lessons learned from more than 25 years of experience by international organizations and donor countries can provide guidelines that will help improve the approaches and processes of delivering...


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Excellence and Leadership in the Public Sector

The Role of Education and Training

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

While it’s true that some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and...

While it’s true that some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and...


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Toward Participatory and Transparent Governance

Reinventing Government

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

The present publication explores the prospects and challenges on the path “Towards Participatory and Transparent Governance”. The publication focuses on issues such as public service ethics and trust...

The present publication explores the prospects and challenges on the path “Towards Participatory and Transparent Governance”. The publication focuses on issues such as public service ethics and trust...


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Innovations in Governance and Public Administration

Replicating What Works (Arabic language)

Series: Government Reinvention Series
( Print: June 2008 )

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Innovations in Governance and Public Administration

Replicating What Works

Series: Government Reinvention Series
( Print: September 2006, PDF: April 2007 )

This publication sheds light on the many challenges and opportunities of innovations in governance as a developmental tool. The publication provides key ideas and useful tools to transfer and adapt...

This publication sheds light on the many challenges and opportunities of innovations in governance as a developmental tool. The publication provides key ideas and useful tools to transfer and adapt...


Innovations in Governance and Public Administration

Replicating What Works (Russian language)

Series: Government Reinvention Series

Import Procurement and Materials Management of Automotive Spare Parts

Series: Import Management
( Print: November 2001 )

This guide discusses production and distribution of spare parts and import procurement management. It also provides information on pricing, transport, and inventory management. The appendices list...

This guide discusses production and distribution of spare parts and import procurement management. It also provides information on pricing, transport, and inventory management. The appendices list...


Maritime Transportation Guidelines for Importers

Guide

Series: Import Management
( Print: October 2001 )

This book on sea transport discusses factors relating to transport in import procurement responsibility for international transport, the purchase contract terms, sea transport alternatives, types of...

This book on sea transport discusses factors relating to transport in import procurement responsibility for international transport, the purchase contract terms, sea transport alternatives, types of...


Supplier Quality Conformance in Import Procurement

Guide

Series: Import Management
( Print: October 2001 )

This guide discusses buyer's objectives, contractual commitment, procurement quality programme, product characteristics and quality assurance; the need for identification of products, description of...

This guide discusses buyer's objectives, contractual commitment, procurement quality programme, product characteristics and quality assurance; the need for identification of products, description of...


Improving Public Procurement Systems

Guide

Series: Import Management
( Print: October 2001 )

This textbook focuses on institutional and policy issues affecting public procurement in developing countries. It covers scope and policy objectives and summarizes essential features. It discusses...

This textbook focuses on institutional and policy issues affecting public procurement in developing countries. It covers scope and policy objectives and summarizes essential features. It discusses...


Warehousing Techniques for Imported Goods

Guide

Series: Import Management
( Print: October 2001 )

This study discusses warehousing of imports: objectives and functions of warehousing; warehouse planning, costs and economics; building and stockyard design, layout and structure; warehousing of...

This study discusses warehousing of imports: objectives and functions of warehousing; warehouse planning, costs and economics; building and stockyard design, layout and structure; warehousing of...


Bid Evaluation in Import Procurement

Guide

Series: Import Management
( Print: October 2001 )

This guide on the evaluation of bids and offers from foreign suppliers is aimed at public sector or other importing organizations in developing countries. The book covers procurement terminology and...

This guide on the evaluation of bids and offers from foreign suppliers is aimed at public sector or other importing organizations in developing countries. The book covers procurement terminology and...


Handbook for Trainers in International Purchasing and Supply Management

Series: Import Management
( Print: November 2001 )

This guide, aimed at trainers in developing countries, defines concept of international purchasing and supplies management. It focuses on practical aspects related to planning, implementation and...

This guide, aimed at trainers in developing countries, defines concept of international purchasing and supplies management. It focuses on practical aspects related to planning, implementation and...


International Procurement of Crude Oil and Petroleum Products

Guide

Series: Import Management
( Print: October 2001 )

This study provides guidelines on petroleum procurement requirements. It reviews international market structure; discusses problems encountered by developing countries; covers transportation aspects...

This study provides guidelines on petroleum procurement requirements. It reviews international market structure; discusses problems encountered by developing countries; covers transportation aspects...


Procurement of Imported Inputs for Industry

Guide

Series: Import Management
( Print: October 2001 )

This guide on handling imported material inputs aimed at manufacturing enterprises reviews the importance and the role of purchasing in the context of production planning and management; covers...

This guide on handling imported material inputs aimed at manufacturing enterprises reviews the importance and the role of purchasing in the context of production planning and management; covers...


Establishment and Operation of Purchasing and Supply Management Associations

Guide

Series: Import Management
( Print: October 2001 )

This guide describes the role, objective and activities of national Purchasing and Supply Management Associations. It provides examples of activities to be carried out by, and methodology for the...

This guide describes the role, objective and activities of national Purchasing and Supply Management Associations. It provides examples of activities to be carried out by, and methodology for the...