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Since 2001, the United Nations Department of Economic and Social Affairs (DESA), Division for Public Administration and Development Management (DPADM) has published the United Nations E-Government...

There are huge disparities in the global access and use of information technologies, and these disparities are not likely to be removed in the near future unless a concerted action is taken at the...

The United Nations E-Government Survey is published by DPIDG, UN DESA, once every two years. The 2022 Survey is the 12th edition, following a consistent methodology first adopted in 2003. The Survey...

The Survey assesses global and regional e-government development through a comparative rating of national government portals relative to one another. It is designed to provide a snapshot of country...

Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They...

Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They...

A trend towards reforming the public sector has emerged in many countries in recent years, attempting to revitalize public administration and make it more proactive, efficient, transparent and...

This training manual on the preparation of trade documents in the context of export operations, aimed at developing country exporters, discusses procedures relating to commercial invoice, packaging...

This publication presents a set of guidelines for the assessment and improvement of the impact of technical assistance on training capacity. It focuses on the development of a training capacity audit...

Valuable as a textbook, this publication would be most useful to trainers involved in the training of business personnel in the field of trade promotion. It discusses the role of export trainer in...

This book discusses export marketing and the role of trade promotion infrastructure in training of exporters and service staff. It also addresses the issue of development of a national training...

This publication discusses the rationale for national training capacity, changes in demand for international business training, supply; experiences gained with strengthening training institutions...

This guide on proposed microcomputer systems and applications for training institutions in developing countries discusses the development of microcomputer systems. It recommends hardware and software...

The theme of the 2010 Survey is how to leverage e-Government in the current financial and economic crisis. The crisis presents a major challenge for UN Member States' attainment of national...

The survey was prepared in a context of multiple challenges to achieving sustainable development goals and a call for responsive and collaborative government. It explores the institutional framework...

The UN E-Government Survey serves as a tool for decision-makers to identify their areas of strength and challenges. The Survey assesses the e-government readiness of the 193 Member States of the UN...

This book is a training manual on international business management, which includes specific case studies as well as readings on skills and techniques of case discussion and the learning process. The...

Readings in International Business Negotiations presents a collection of articles addressing specific issues and techniques related to the negotiation of commercial contracts.

This book presents a set of guidelines for analysis of priority training needs and assessment of human resource development capacity in the area of export development and trade promotion. It describes...