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The Global Alliance for Information and Communication Technologies and Development was launched after comprehensive worldwide consultations with governments, the private sector, civil society, the...

This book is the result of an event which took place at UN Headquarters to revive the spirit of cooperation and send a strong message on the role of the United Nations in global human development. The...

Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to...

One of the most important aims of the United Nations’ programme of Reinventing Government is to promote good governance towards the realization of the United Nations’ Millennium Development Goals...

The lessons learned from more than 25 years of experience by international organizations and donor countries can provide guidelines that will help improve the approaches and processes of delivering...

While it’s true that some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and...

The present publication explores the prospects and challenges on the path “Towards Participatory and Transparent Governance”. The publication focuses on issues such as public service ethics and trust...

This publication sheds light on the many challenges and opportunities of innovations in governance as a developmental tool. The publication provides key ideas and useful tools to transfer and adapt...

This training manual on the preparation of trade documents in the context of export operations, aimed at developing country exporters, discusses procedures relating to commercial invoice, packaging...

This publication presents a set of guidelines for the assessment and improvement of the impact of technical assistance on training capacity. It focuses on the development of a training capacity audit...

Valuable as a textbook, this publication would be most useful to trainers involved in the training of business personnel in the field of trade promotion. It discusses the role of export trainer in...

This book discusses export marketing and the role of trade promotion infrastructure in training of exporters and service staff. It also addresses the issue of development of a national training...

This publication discusses the rationale for national training capacity, changes in demand for international business training, supply; experiences gained with strengthening training institutions...

This guide on proposed microcomputer systems and applications for training institutions in developing countries discusses the development of microcomputer systems. It recommends hardware and software...

The iGUIDE is the first-ever comprehensive resource directory of local Information and Communication Technologies and Development (ICTD) initiatives. Its easy-to-use listings of vital information...

This book is a training manual on international business management, which includes specific case studies as well as readings on skills and techniques of case discussion and the learning process. The...

Readings in International Business Negotiations presents a collection of articles addressing specific issues and techniques related to the negotiation of commercial contracts.

This book presents a set of guidelines for analysis of priority training needs and assessment of human resource development capacity in the area of export development and trade promotion. It describes...