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Public Administration and Democratic Governance

Governments Serving Citizens

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to...

Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to...


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Governance for the Millennium Development Goals

Core Issues and Good Practices

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

One of the most important aims of the United Nations’ programme of Reinventing Government is to promote good governance towards the realization of the United Nations’ Millennium Development Goals...

One of the most important aims of the United Nations’ programme of Reinventing Government is to promote good governance towards the realization of the United Nations’ Millennium Development Goals...


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Challenges of Restoring Governance in Crisis and Post-conflict Countries, The

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

The lessons learned from more than 25 years of experience by international organizations and donor countries can provide guidelines that will help improve the approaches and processes of delivering...

The lessons learned from more than 25 years of experience by international organizations and donor countries can provide guidelines that will help improve the approaches and processes of delivering...


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Excellence and Leadership in the Public Sector

The Role of Education and Training

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

While it’s true that some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and...

While it’s true that some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and...


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Toward Participatory and Transparent Governance

Reinventing Government

Series: Government Reinvention Series
( Print: August 2007, PDF: April 2007 )

The present publication explores the prospects and challenges on the path “Towards Participatory and Transparent Governance”. The publication focuses on issues such as public service ethics and trust...

The present publication explores the prospects and challenges on the path “Towards Participatory and Transparent Governance”. The publication focuses on issues such as public service ethics and trust...


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Innovations in Governance and Public Administration

Replicating What Works (Arabic language)

Series: Government Reinvention Series
( Print: June 2008 )

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Innovations in Governance and Public Administration

Replicating What Works

Series: Government Reinvention Series
( Print: September 2006, PDF: April 2007 )

This publication sheds light on the many challenges and opportunities of innovations in governance as a developmental tool. The publication provides key ideas and useful tools to transfer and adapt...

This publication sheds light on the many challenges and opportunities of innovations in governance as a developmental tool. The publication provides key ideas and useful tools to transfer and adapt...


Innovations in Governance and Public Administration

Replicating What Works (Russian language)

Series: Government Reinvention Series

Manual on Technology Transfer Negotiations

Series: General Studies
( Print: October 1996 )

Technology transfer is a key element in achieving international competitiveness. This Manual addresses the needs of the decision-maker in search of technology, its evaluation, selection and...

Technology transfer is a key element in achieving international competitiveness. This Manual addresses the needs of the decision-maker in search of technology, its evaluation, selection and...


Design and Manufacture of Bamboo and Rattan Furniture

Series: General Studies
( Print: December 1996 )

This manual will increase the awareness of the results that can be achieved when rattan furniture factories are established according to rational industrial procedures. It will be of great use to...

This manual will increase the awareness of the results that can be achieved when rattan furniture factories are established according to rational industrial procedures. It will be of great use to...


Using Statistics for Process Control and Improvement

An Introduction to Basic Concepts and Techniques

Series: General Studies
( Print: April 1997 )

A firm's prosperity, as well as a whole industrial sector's ability to compete in the international market, will depend on, among other elements, the adoption of techniques for continuous improvement...

A firm's prosperity, as well as a whole industrial sector's ability to compete in the international market, will depend on, among other elements, the adoption of techniques for continuous improvement...