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This handbook deals with basic concepts of quality control and quality management. It explains structure and content of the ISO 9000 standards and discusses the establishment, implementation, auditing...

This Guide explains the functions and priorities in assessing the needs and constraints prior to establishing export credit agencies. It discusses the legal infrastructure and funding; required...

This book is aimed at trainers concerned with food packaging. It deals with main packaging materials; transport and retail packages; package presentation; controls, regulations and standards, quality...

This publication contains findings and recommendations of the nexus assessment and study of cooperation benefits in the Drina River Basin shared by Bosnia and Herzegovina, Montenegro and Serbia. The...

This publication is the main output of the “Transboundary Water Cooperation in the Newly Independent States” project. It aims to define the status, trends and further needs with regard to...

Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to...

One of the most important aims of the United Nations’ programme of Reinventing Government is to promote good governance towards the realization of the United Nations’ Millennium Development Goals...

The lessons learned from more than 25 years of experience by international organizations and donor countries can provide guidelines that will help improve the approaches and processes of delivering...

While it’s true that some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and...

The present publication explores the prospects and challenges on the path “Towards Participatory and Transparent Governance”. The publication focuses on issues such as public service ethics and trust...

The publication provides an overview and analysis of the present situation in Central Asia with regard to the safety of hydraulic structures such as dams. In addition to a list of all major dams in...

This publication sheds light on the many challenges and opportunities of innovations in governance as a developmental tool. The publication provides key ideas and useful tools to transfer and adapt...

Examines and provides guidelines on the protection of water resources and aquatic ecosystems.

This book discusses basic concepts of quality management, based on internationally accepted principles and practice, and examines their implication for the export function. It covers various aspects...

This guide provides the know-how to assess requests for trade credit from enterprises in developing and transition countries. It discusses basic lending facilities and practices involved in commercial...

The Model contract proposes conditions compatible with international trade conventions and usages, presenting the legal framework applicable to the international delivery of goods and payments. The...

The publication intends to demonstrate and illustrate important steps and lessons learned to take into account when developing a climate change adaptation strategy for water management in the basin or...