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Report on Its Twenty-eighth and Twenty-ninth Sessions (29 April-17 May 2002, 11-29 November 2002)

Report on the Thirtieth and Thirty-first Sessions (5-23 May 2003, 10-28 November 2003)

Report on the Thirty-second and Thirty-third Sessions (26 April-14 May 2004, 8-26 November 2004)

Report on the Thirty-sixth and Thirty-seventh Sessions (1-19 May 2006, 6-24 November 2006)

Report on the Thirty-eighth and Thirty-ninth Sessions (30 April-16 May, 5-23 November 2007)

Report on the Forty-second and Forty-third Sessions (4-22 May 2009, 2-20 November 2009)

2000 - A Workbook for Service Organisations

2000 - Manual para Organizaciones de Servicios

2000 - Manuel à l' Usage des Organisations de Services