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This handbook deals with basic concepts of quality control and quality management. It explains structure and content of the ISO 9000 standards and discusses the establishment, implementation, auditing...

This Guide explains the functions and priorities in assessing the needs and constraints prior to establishing export credit agencies. It discusses the legal infrastructure and funding; required...

This book is aimed at trainers concerned with food packaging. It deals with main packaging materials; transport and retail packages; package presentation; controls, regulations and standards, quality...

The Information Economy Report 2013 contributes a nuanced appraisal of the potential role and value of cloud computing in developing and transition economies. It does so by looking at three main areas...

Electronic commerce (e-commerce) is rapidly transforming the way in which enterprises are interacting among each other as well as with consumers and governments. Despite important potential benefits...

The Information Economy Report 2017 analyzes the evolving digital economy and its implications for trade and development. While these are still early days of the digital economy, it is already clear...

The present edition of the Report provides unique data on the adoption of ICT by enterprises in developing countries. It also explores ICT policy options in a developing-country context and proposes a...

This Report illustrates the vigorous efforts being undertaken by many developing countries to catch up with their more developed partners in the dissemination and use of ICT. However, it also shows...

The Information Economy Report 2009: Trends and Outlook in Turbulent Times (IER 2009) is the fourth in a series published by the United Nations Conference on Trade and Development (UNCTAD). The report...

One of the few monitoring global trends related to information and communication technologies (ICTs) from a development perspective, this publication is a valuable reference for policymakers in...

The Information Economy Report 2010: ICT, Enterprises and Poverty Alleviation is the fifth in the flagship series published by the United Nations Conference on Trade and Development (UNCTAD). As one...

The IER 2012 highlights the growing importance of the software industry for developing countries, building on earlier UNCTAD work on the promotion of the ICT sector in general and the software...

The world economy is increasingly driven by technological innovations. UNCTAD’s Information Economy Report 2007-2008 analyses the current and potential contributions of information and communications...

This book discusses basic concepts of quality management, based on internationally accepted principles and practice, and examines their implication for the export function. It covers various aspects...

This guide provides the know-how to assess requests for trade credit from enterprises in developing and transition countries. It discusses basic lending facilities and practices involved in commercial...

The Model contract proposes conditions compatible with international trade conventions and usages, presenting the legal framework applicable to the international delivery of goods and payments. The...

This trilingual illustrated glossary of packaging terms is presented in English, French and Spanish. The terms appear in alphabetical order.