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United Nations E-Government Survey

The United Nations E-Government Survey is produced every two years by the Department of Economic and Social Affairs. It is the only report in the world that assesses the e-government development status of all United Nations Member States. It serves as a tool for decision-makers to identify their areas of strength and challenges in e-government and to guide e-government policies and strategies. The publication also highlights emerging e-government trends, issues and innovative practices, as well as challenges and opportunities of e-government development. Each chapter provides an analysis of the Survey’s data, as well as highlights strategies, challenges and opportunities so as to provide policy options. The Survey is intended for government officials, academics, intergovernmental institutions, civil society organisations, the private sector and citizens at large. 

UN E-GOVERNMENT SURVEY 2018

United Nations E-Government Survey 2018

Gearing E-Government to Support Transformation Towards Sustainable and Resilient Societies

Series:
United Nations E-Government Survey
12 Feb 2019
Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving the Sustainable Development Goals (SDGs). They must find ways to anticipate disasters and shocks and lower their impact. Digital technologies are ...
UN E-GOVERNMENT SURVEY 2016

United Nations E-Government Survey 2016

E-Government in Support of Sustainable Development

Series:
United Nations E-Government Survey
3 Jan 2017
Since 2001, the United Nations Department of Economic and Social Affairs (DESA), Division for Public Administration and Development Management (DPADM) has published the United Nations E-Government Survey (“the Survey”). Now in its ninth edition, the Survey provides an analysis of emerging public ...
UN E-GOVERNMENT SURVEY 2014

United Nations E-Government Survey 2014

E-Government for the Future we Want

Series:
United Nations E-Government Survey
18 Sep 2014
The UN E-Government Survey serves as a tool for decision-makers to identify their areas of strength and challenges. The Survey assesses the e-government readiness of the 193 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommuni...
UN E-GOVERNMENT SURVEY 2012

United Nations E-Government Survey 2012

E-Government for the People

Series:
United Nations E-Government Survey
18 Apr 2012
The survey was prepared in a context of multiple challenges to achieving sustainable development goals and a call for responsive and collaborative government. It explores the institutional framework for e-government and finds that the existence of a chief information officer acting as a national ...
UN E-GOVERNMENT SURVEY 2010

United Nations E-Government Survey 2010

Leveraging E-Government at a Time of Financial and Economic Crisis

Series:
United Nations E-Government Survey
15 Jun 2010
The theme of the 2010 Survey is how to leverage e-Government in the current financial and economic crisis. The crisis presents a major challenge for UN Member States' attainment of national development goals. The Survey explores the potential of e-Government, focusing on its relationship with gov...
UN E-GOVERNMENT SURVEY 2008

United Nations E-Government Survey 2008

From E-Government to Connected Governance

Series:
United Nations E-Government Survey
25 Apr 2008
A trend towards reforming the public sector has emerged in many countries in recent years, attempting to revitalize public administration and make it more proactive, efficient, transparent and especially more service oriented. E-government can contribute significantly to the process of transforma...
GLOBAL E-GOV READINESS RPT 2005

Global E-Government Readiness Report 2005

From E-Government to E-inclusion

Series:
United Nations E-Government Survey
11 Aug 2006