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This handbook deals with basic concepts of quality control and quality management. It explains structure and content of the ISO 9000 standards and discusses the establishment, implementation, auditing...

This Guide explains the functions and priorities in assessing the needs and constraints prior to establishing export credit agencies. It discusses the legal infrastructure and funding; required...

This book is aimed at trainers concerned with food packaging. It deals with main packaging materials; transport and retail packages; package presentation; controls, regulations and standards, quality...

The examples of Information and Communication Technology use in warfare are well known: propaganda, intelligence, communications and ICT-enabled weapons. This report aims to answer the following...

While the right to education is recognized as fundamental for each citizen, access to it is not guaranteed. In the developing world, the essential building blocks for education systems are suffering...

This book is a collection of more than fifty short papers, providing readers with first hand insights from key players who participated in the making of the World Summit on the Information Society...

The WGIG's mandate is to analyze the governance of Internet and make proposals for action as well as to identify the public policy issues involved.This volume presents papers by former members of the...

This publication examines the potential of proven and inexpensive technologies to bridge the connectivity gap, which is one of the key factors of the digital divide. Key issues that need the attention...

This book attempts to create greater awareness about the growing dangers of cyber-hooliganism, cyber-crime, cyber-terrorism and cyber-war, inherent in the new opportunities for good and evil that have...

Nowhere is the digital divide more pronounced than in countries of the African continent. Africa is the most unconnected, in an increasingly connected world. Yet, given the broad spectrum of...

This publication, which is a reflection and synthesis of the dialogue among the Task Force community, illustrates the importance placed on understanding, exploring and integrating the myriad...

This publication suggests that Information kiosks can be a timely model based on lessons learned from Internet Cafes, placing the focus on using the technology as a tool to deliver information and...

This publication is an edited collection of papers contributed to the United Nations ICT Task Force Global Forum on Internet Governance (New York, 25 - 26 March 2004). The papers provide useful...

This paper presents an overview of one of the most important processes today determining the governance of information technology: the growing role of the World Trade Organization. The application of...

Why is it such a challenge to provide telecommunications to rural areas? High initial infrastructure investment, relative low call volumes, high maintenance costs due to harsh environments, cash box...

This book discusses basic concepts of quality management, based on internationally accepted principles and practice, and examines their implication for the export function. It covers various aspects...

This guide provides the know-how to assess requests for trade credit from enterprises in developing and transition countries. It discusses basic lending facilities and practices involved in commercial...