This compendium is comprised of various case studies that focus on advancing citizen engagement by using information and communication technology (ICT) applications. Through mobile technology, ICT applications are working to deliver essential services in many parts of the world. ICT applications compliment and work together with government bodies to help deliver services in education, health, agriculture and financial empowerment – just to name a few. Mobile technology also allows information to become increasingly accessible to many different populations. ICT’s advancements through mobile technology are engaging people of all ages and are quickly gaining popularity in the developing parts of the world.