About the product
Government’s use of the Internet has revolutionized the speed and effectiveness of government service delivery and public administration. The Compendium is a compilation of recent case studies of innovative e-government solutions, services and applications. It does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront. In this edition are 200 case studies from 57 countries, which have been organized by all the world regions. The case studies cover a wide range of innovative practices, including e-democracy, gender equality, e-education, e-commerce, information access, and citizen service delivery.