About the product
As information and communication technologies change the lives of people around the world, governments must find solutions that increase public value to citizens through, for example, the use of internet which has the power to transform government service delivery and public administration. The present publication is a compilation of recent case studies of innovative e-government solutions, services and applications with 200 case studies from 48 countries. Topics covered include e-democracy, gender equality, e-education, e-commerce, information access, and citizen service delivery.