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Integrating Sustainability into Business

A Management Guide for Responsible Tour Operations

  • Author: UNEP
  • Publication date: December 2005
  • Page count: 64
  • Language(s) in this book: English
  • Sales number: 05.III.D.39

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About the product

This manual, which consists of two volumes, aims at providing an overview of the many practices that have been explored by members of the Tour Operators' Initiative. The 'Management Guide for Responsible Tour Operations' is designed to provide an overview of best practices in the business areas of a tour operator, including product development and management, supply chain and internal management, customer relations, and external cooperation.